Consumer Research

Consumer Research

Consumer research is an important part of market research. Through this research, brands can have the behaviour profiles of their customers. It helps them understand the psychology of the consumers, how they take purchase decisions etc. In turn, brands can decide on their product strategies. 
At Market Research Field Services, you will get high quality consumer research. Our scientific research helps you to get detailed reports on consumer behaviour. With the research, you can take decisions regarding the design, viability, acceptability, pricing, packaging, communication etc, for their product or service. 
Through our consumer research we also help our clients in marketing their existing or new product, forming a strategy to retain customers, ensuring customer satisfaction, developing customer loyalty programmes, naming of their products etc. 
Our sole aim is to increase the Return on Investment (ROI) for our clients. We have a dedicated team of researchers with immense experience in conducting customer research. We are well versed in conducting research for various market segments and for diverse product categories.

The following are the types of consumer research that we undertake:

  • Customer segmentation research
  • Usage and awareness (U&A) research
  • Customer satisfaction survey
  • Consumer perception research
  • Concept and product testing research
  • Advertising research 
  • Brand research
  • New product development (NPD) research
  • Product naming or renaming research
  • Product/service pricing research
  • Packaging research – Pack types or pack size